ExperienceRelay
Operator login
Tour booking software for operators
Block once.Sync everywhere.
ExperienceRelay syncs your availability, bookings and calendars across GetYourGuide, Viator, Airbnb Experiences and your direct booking page — one dashboard, zero double-bookings.
Currently onboarding tour operators — every account set up personally.
The multi-channel tax
Selling on four channels shouldn't mean running four calendars.
Every OTA thinks it owns your schedule. A guest books Viator at breakfast — Airbnb still shows the slot open at lunch, and the double-booking lands on you. Confirmations get copy-pasted into a spreadsheet that's already out of date by dinner.
ExperienceRelay replaces the tabs, the spreadsheet and the guesswork with a single source of truth: your tours, your availability, every booking — one screen.
How it works
Three steps from chaos to one screen.
Connect
Link your Google Calendar once, add your GetYourGuide and Viator product codes, and switch on your direct booking page.
Set your tours
Schedules, capacity, price categories and cut-off rules per tour — including Airbnb-style new-guest cut-offs.
Run from one dashboard
Bookings from every channel land together. A full slot blocks itself across every calendar; a cancellation reopens it automatically.
What's inside
Everything the operation needs. Nothing it doesn't.
Two-way OTA sync
GetYourGuide Supplier API and Viator Supply API, built in. Availability is pushed the moment capacity changes — no manual calendar edits.
Airbnb held in sync
Block a date once and it's busy on Airbnb too, via per-tour Google Calendars. Airbnb's calendar sync reflects it immediately.
Direct booking with PayPal
Your own booking page with embedded checkout — PayPal, cards and Pay Later, no redirect. Guests manage and cancel their own bookings.
Auto block & unblock
Fill a slot and the date blocks itself everywhere. Cancel a booking and it reopens — nothing left to remember.
Revenue after commission
Net revenue for the month and year to date, after each channel's commission rate. Bookings, guests and upcoming tours on one screen.
Emails on autopilot
Booking confirmations, cancellation notices, operator alerts and a weekly report — sent automatically, no copy-paste.
Referral payouts
QR codes for your partner shops, hotels and restaurants — per-guest referrals tracked and paid out automatically.
Proof
Built for the business it runs.
ExperienceRelay isn't a demo. It runs osakacastletours.com end to end — listings, availability pushed to GetYourGuide, direct bookings with live PayPal payments, and the dashboard its owner checks every morning.
Same system. Real money. Real guests.
Every feature above ships today — it's what keeps one Osaka walking-tour business running across every channel it sells on.
Who it's for
Built in Osaka, for operators like you.
Small tour operators — the ones juggling Airbnb Experiences, GetYourGuide and Viator while building a direct channel. First built for Japan's inbound market, where the channels multiply fastest.
Running three tours or thirty, anywhere in the world: if your availability lives in more than one place, this is for you.
Get started
We're onboarding operators now.
Tell us about your tours and we'll walk you through the dashboard — no self-serve signup, every operator gets set up personally.
Or email admin@experiencerelay.com · Already an operator? Operator login